Hotel Policies

Visitors in room

Upto 10 pm

Pet policy

Pets are not allowed

Child policy

Upto two children under 12 years of age can be accommodated in the same room at no additional charge .

Extra Occupant

Guest | Children between 12 -18 years are considered extra occupants and an additional charge will be levied

Child Meal Policy

For Children aged upto six the breakfast buffet is complimentary
For Children aged six to twelve a discounted rate for the breakfast buffet is offered .

Valid Documents | Identification Cards at Check In

Foreign Nationals

Valid passport and visa

Indian National

Valid drivers licence , voter ID , aadhar card , passport are accepted Local ID's are not valid

Smoking Policy

Permitted in designated rooms | outdoor areas

Primary Guest Age to register for a room

18 years & above

Unmarried Couples | Guests

Unmarried Couples | Guests with valid IDs are allowed

Gambling in Rooms

Any form of gambling is prohibited

Storage of raw | exposed cinema films , articles of combustible or hazardous nature

Strictly prohibited

Damange by Guest inside the room , in the hotel , assets of the hotel

Cost of replacement | repairs will be charged to the Guest

Cancellation Policy

Individual Booking

Reservation Will is held up to 3:00PM from the intimated time of arrival, If not guaranteed. Booking can be guaranteed by paying 100% advance
Cancellation of all guaranteed reservation should be done 02 days Prior to arrival for refund
One night retention charge will be applicable for NO SHOW or same day cancellation

Group Booking

All Group reservation should be guaranteed with 50% advance at the time of reservation. Balance amount needs to be paid 3 days prior to the arrival date
Cancellation of all guaranteed reservation should be done 7 days prior to arrival for refund(After the bank charges)
Any cancellation done after 7 days but 3 days prior to the arrival date will attract 50% cancellation charge
No refund will be applicable for No Show or same day cancellation
Check In before 8am is subject to availability of room's with Additional charge
Five rooms & above (booked by a single source ) will be considered as group

Refund of the Advance payment
Refund in 7 working days
Bank charges will be detected when refunds are made